Shanti is a strategist who believes in the power of government to help people build better lives. As deputy director of the Public Policy Lab, Shanti partners with government to incorporate communities in policy design, transform service systems to be more equitable and effective, and pilot new social programs. She has led work with the NYC Administration of Children’s Services, the NYC Department of Education, the NYC Department of Homeless Services, and the U.S. Department of Veterans Affairs, among many other public-interest organizations. Shanti holds degrees in social science and design from the University of Wisconsin—Madison and the Illinois Institute of Technology, respectively.